The Right Equipment Can Optimize Cleaning Procedures in Hospitality

The average per capita healthcare expenditures in ASEAN countries account for around 4% of GDP and are important parts of the national economies. By optimising cleaning procedures, millions of people benefit from more hygienic dining and lodging experiences, which in turn positively impact national health.

As people come to terms with the effects of the COVID-19 pandemic, hospitality customers are looking for reassurance that the businesses they visit are safe. Visible cleaning and maintenance procedures help to ensure that everyone feels comfortable dining in restaurants and staying in hotels.

Having the right cleaning equipment not only improves standards of cleanliness but also reduces the risk of employee injury and increases customer satisfaction.

Reducing the spread of infectious materials

The COVID-19 pandemic has changed the public’s perception of what it means for a space to be sanitary. Customers may not feel comfortable entering spaces that they routinely visited just months previously.

Cleaning staff need durable, reliable equipment. For example, high-capacity cleaning carts ensure that staff have everything they need to fully sanitise rooms without needing to make several trips to restock on supplies. In addition, microfibre cloths allow for complete sanitisation of hard surfaces, where germs and viruses are most likely to remain after contact with an infected person. Staff can dispose of the cloths after use, preventing further points of contact with potentially infectious materials.

Visibility of cleaning procedures is highly important in helping guests feel comfortable. Safety signs and mobile barriers can block off potentially contaminated areas until they are properly sanitised. Vibrant yellow signage stands out in any environment, letting guests know that the business is taking care of its cleaning responsibilities.

Preventing ergonomic issues

When cleaning staff have the right equipment and are trained in its proper use, their risk of musculoskeletal disorders decreases. Learning the 8-sided fold technique when using cleaning rags can prevent contact with materials that can cause infection or an allergic reaction. Similarly, reminders about correct sweeping and mopping posture can greatly reduce the risk of muscle aches and strains.

Improving customer satisfaction

High standards of cleanliness have always been an important pillar of customer service in the hospitality industry. Now, those standards will be held to a greater level of scrutiny. A single instance of noncompliance with cleaning policies could cause irreparable damage to a hospitality brand. Having the right equipment and training is essential to ensuring the highest standards of cleanliness are upheld.

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